STORAGE FAQs
How Do I Rent a Unit?
Renting is easy! Check our locations page to view available units, choose your preferred size, and complete your rental online. Need help? Call us at (920) 457-1155.
What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.
When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
How much notice needs to be given before I move out?
All contracts are month to month. We do not require advanced notice before moving out. However, we do not prorate any rent.
How do I make a payment?
You can pay in person, mail a check or money order, or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card.
What forms of payment do you accept?
Visa, Master Card, Discover, American Express, Check, Money Order and Cash.
Do you offer 24-hour access?
For the security of our customers, our locations are not open 24 hours. Hours vary by location.
Do you sell boxes and storage supplies?
Yes. We sell various moving supplies in our office.
How do I know how much storage space I will need?
You can either use our Storage Calculator on our website or call our manager for assistance.
Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.
Does there have to be someone in the office to let me through the security gates?
No. At the time of signing, you will choose your own security passcode. That will allow you access to your unit during normal access hours.
Do you have handcarts and dollies available at your facility?
Yes. All of our inside units have carts available for your use.